This was an unannounced inspection which took place on 25 and 26 April 2024. The inspection was carried out by two inspectors from the Care Inspectorate.
We are delighted to have received great feedback and we were rated “Very Good” by the Care Inspectorate team.
Key Findings:
• People living at the service enjoy a range of activities and taking part in the things that are important to them
• Relatives told us they were very happy with the standards of care and support provided
• The service actively seeks the views of people and their families to inform the support people receive
• Staff promote people’s choice and independence
• Staff are caring, committed and work well as teams.
All the team at McFarlane Trust work hard to deliver the best level of service – we’re chuffed to get such positive review feedback.
You can access the full report by clicking here.